Our Story
More Than a Consultant.
More Than a Coach.
People by Design was born from one simple belief: that people are not problems to be solved — they're puzzles waiting to be understood.
The Shift
For most of my career, I worked inside organizations — building teams, developing leaders, transforming cultures. I loved the work. But I kept coming back to the same truth: the best strategies in the world don't matter if people don't feel seen, supported, and valued.
That realization — and the personal losses that deepened it — led me to build something different. Something that puts people first. Not as a tagline, but as a practice.
Melissa's Journey
Hi, I'm Melissa. For over 20 years, I've guided people and teams to a stronger footing in their careers, workplaces, and lives.
I bring an M.S. in Human Resource Management from LSU, a Professional in Human Resource Management Certificate from Villanova, and expertise in Emotional Intelligence through the Six Seconds model. I hold both the Brain Profile Certification (BPC) and Emotional Intelligence Assessor Certification (EQAC).
My background in musical theatre taught me that the best connections happen when people feel something real. Every workshop, keynote, and coaching session I lead carries that energy — interactive, grounded, deeply human.
"People crave connection, growth, and belonging. That's why I founded People by Design."
Our Approach
Every engagement starts with listening and ends with action. Here's how we work.
Listen First
Before we build anything, we listen. We learn your story, your challenges, and what success looks like for you. No assumptions, no cookie-cutter frameworks.
Design with You
We co-create solutions that fit your reality — not a generic template. Whether it's a coaching plan, a workshop series, or a culture strategy, it's built around you.
Measure What Matters
Growth isn't just a feeling — it's observable. We help you track progress, celebrate wins, and adjust course when needed. Real results for real people.
Signature Framework
The People by Design Model
The People by Design model places well-being at the center, while igniting culture through practical leadership habits and transforming lives.
Well-being
Holistic health at the center of every engagement.
Collaboration as the Engine
We achieve more together — across generations, roles, and life circumstances.
Abundance Mindset
Infinite possibilities for growth at every age and stage.
Collective Success
When every piece fits, the whole picture emerges.
The Five-Step Process
Assess
Listen and clarify what's really happening.
Align
Set shared priorities and define what success looks like.
Enable
Equip leaders, managers, and teams with practical tools.
Practice
Build small, consistent leadership habits into daily work.
Measure
Use pulse data and stories to track progress and adjust.
What We Value
Empathy
We lead with understanding.
Belonging
Everyone has a place here.
Authenticity
Real over polished, always.
Courage
Growth requires bravery.
Joy
Purpose feels good.
Of the many hurdles I have faced as a business owner and non-profit board member, none is more daunting than the complex world of Human Resources. Melissa Montgomery transformed my greatest fears into a walk in the park. Her genuine concern for the well being of people coupled with a clear understanding of the law made her an invaluable resource.
P. Rizzo
Executive Director, PartnersOne
Melissa brings a rare combination of clarity, thoroughness, and genuine care to every engagement. Whether navigating complex HR challenges or helping boards align with mission-driven goals, Melissa is a steady, insightful presence who elevates every team she works with.
R. Chatelain
RMCreative Solutions, LLC